Privacy Policy

BuiltIt provides software design and development services through builtit.net. BuiltIt is responsible for the personal information it receives through this website and through direct project communications.

We may collect information you choose to provide, including:

• Your name, work email, phone or WhatsApp number, and company name.
• Project details such as the type of work, estimated budget, preferred launch date, requirements, and meeting preferences.
• Messages, files, and other information you send during an enquiry.

Our hosting and security providers may also process routine technical records, such as IP address, browser and device information, requested pages, and request times. These records help deliver, secure, and troubleshoot the website.

The website may use storage or cookies that are necessary for security or a feature you request. BuiltIt does not sell personal information or use it for third-party targeted advertising.

We use information when reasonably necessary to:

• Review and respond to project enquiries.
• Arrange meetings and prepare an appropriate scope or proposal.
• Deliver agreed services and communicate about active work.
• Operate, protect, maintain, and improve the website.
• Keep business records and meet legal or regulatory obligations.
• Prevent fraud, spam, abuse, and security incidents.

Where data-protection law requires a legal basis, the basis depends on the context. It may be your request for steps before entering a contract, performance of a contract, BuiltIt's legitimate interest in operating and securing its services, compliance with a legal obligation, or consent where consent is specifically requested. You may withdraw consent at any time, without affecting earlier lawful processing.

We may share only the information needed with providers that support website hosting, security, email delivery, scheduling, project delivery, or other requested functionality. These providers process information for the relevant service and under their applicable terms.

We may also disclose information when required by law, to protect legal rights or safety, or in connection with a business reorganisation. We do not publish project details, testimonials, or client materials without appropriate permission.

We keep information only for as long as reasonably needed for the purpose for which it was collected, including responding to an enquiry, performing an agreement, maintaining necessary business records, resolving disputes, and meeting legal obligations. Retention periods vary with the information and the relationship. Information is deleted or anonymised when it is no longer needed, where reasonably possible.

Some technology providers may store or process information in a country other than your own. Where applicable law requires it, BuiltIt uses appropriate safeguards for those transfers or relies on another recognised transfer basis.

We use reasonable technical and organisational measures intended to protect information from unauthorised access, alteration, loss, or misuse. No website, network, or storage method can be guaranteed completely secure, so please avoid sending secrets, passwords, payment-card details, or unnecessary sensitive information through a general project-enquiry form.

Depending on where you live, you may have rights to request access, correction, deletion, restriction, objection, or portability of personal information. You may also have the right to complain to your local data-protection authority.

To make a request, email hello@builtit.net. We may need to verify your identity before acting on a request. Some information may need to be retained when the law permits or requires it.

This website links to client websites and other third-party services. Their privacy practices are controlled by them, not by BuiltIt. Review their policies before providing personal information.

BuiltIt's business services and project-enquiry forms are not directed to children. If you believe a child has provided personal information without appropriate permission, contact us so we can review and address it.

We may update this policy when the website, our practices, or legal requirements change. The effective date at the top of this page shows when this version took effect. Material changes will be presented on this page or through another appropriate notice.